Shipping

Razorblade has a three (3) business day guarantee.

We promise that your order will ship within three business days. If your order does not or cannot ship within those three business days, we will contact you in order to rectify the situation and get your order out as soon as possible.

Professional accounts that are assigned a specific in-house representative will be contacted by that rep.
Web orders (orders placed on our website) will receive an eMail from our Web Dept.

All orders for professional supplies must ship to a professional (commercial) location.

If you order professional supplies and attempt to have your order shipped to a residential location, your order will be held until we can touch base with you and get your shipping address changed to a professional/commercial location. If this does not happen within 3 business days, your order will be canceled and refunded.

Transit Times

When you request an expedited means of shipping, that does not necessarily mean your order will leave our warehouse any faster

Orders are shipped in the order they are received. Your expedited shipping simply means that once it leaves our warehouse, it will ship in the manner in which you paid for.

When checking out, your shopping cart will always present with the most available options based on your location.  

 

UPS

The map below will give you an idea of how long UPS Ground will take to reach you from our location in Harrisburg, PA - 17101

Please note that packages shipped via UPS are automatically insured for $100 USD. If you would like to have your package insured for more, please contact us.
Click the map image for a larger view.

UPS Map

USPS First Class (first class mail parcel)

USPS first class typically takes anywhere from two (2) to five (5) business days

Please note that USPS First Class offers no insurance. Any orders over $25 should be shipped via UPS in order to insure against loss.

USPS International Shipments

If you are ordering outside of the continental United States via USPS, we can only assist you with tracking your package while it is still in our country. Once your package arrives in another country, our ability to re-mediate any issues greatly diminishes. You will need to contact your local facility for assistance. We will not be held responsible for packages that are lost in countries outside of the continental United States.

Extra Notes

  • We do not control delivery times for any of the above services. We can certainly make a notation on your shipping label to deliver at certain times, but neither services is obligated to follow such requests. If you own a business, please make sure that your business hours are posted. That is the only thing UPS drivers are obligated to follow. USPS drivers are bound by neither special requests or posted hours.
  • UPS will not deliver to PO Boxes. Please consider using USPS if you need to have a delivery sent to a PO Box.
  • If your order is over $25.00 and needs to ship USPS, please contact us in order to have it insured
  • Your account will be updated with a tracking number once your order ships
  • Please make sure you address is spelled correctly and properly formatted.  We will label your package exactly how you provided your address.  If the address is wrong or not properly formatted due to how you submitted it, we will not be held responsible.  We will offer no refunds due to loss of product. If your order comes back to us and you want it reshipped, you will be charged again for any reship fees.